State Farm® Insurance Agent Jennifer West
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Tolan
September 9, 2024
5
out of
5
rating by Patrick Tolan
"Do yourself a favor and stop Googling and call this office. After a frustrating experience with my now former insurance agency of 20 years, I began to shop around and reached out to Danielle. She was incredibly helpful from start to finish and was able to save me money by switching to State Farm. I promise they will treat you like a human who happens to need insurance, instead of just another policy number."
We responded:
"Patrick, thank you for choosing us as your insurer. While having a policy number is important, it's the name of the person attached to that policy number that matters most. Listening to you and learning about you is the only way our team can suggest the best coverage to maximize your protection. And yes, Danielle is 100% incredible. Our entire team, cares about you and the coverage we provide. Thank you for the glowing review and for being a part of our Jennifer West State Farm family!"
Kristen
July 2, 2024
5
out of
5
rating by Kristen
"Rebecca was amazing! The whole staff is wonderful, and they really made it so easy and affordable. Thank you for the great conversations and expert advice! 10/10 recommend this insurance company and staff."
We responded:
"Thank you so much, Kristen! We're glad you found our process informative and easy, as that is important. We love for you to get to know us as much as we get to know you! Welcome to our Jennifer West State Farm family!"
Marty Oley
June 28, 2024
5
out of
5
rating by Marty Oley
"Rebecca was extraordinarily helpful and made all of the typical grueling paperwork process seamless! I look forward to having her be my point of contact with State Farm!"
We responded:
"Thanks, Marty. We make the insurance process easy while also using understandable language and real-life situations. When you are paying for something, you deserve to know what you're getting for your money. Our knowledge and expertise are free! Thank you for joining our Jennifer West State Farm family!"
MANZOOR HASSAN
June 18, 2024
5
out of
5
rating by MANZOOR HASSAN
"Jennifer West has been our agent for almost 10 years, and we couldn't be happier with our choice. Her dedication, knowledge, and professionalism have made our real estate experience smooth and successful. She truly goes above and beyond for her clients, ensuring every detail is taken care of with expertise and care Danielle has also been a tremendous support throughout our journey. She is always there to help, offering valuable assistance and guidance whenever we need it. Her responsiveness and commitment have been invaluable to us."
We responded:
"Thank you for your loyalty and continued support of our small business, Manzoor. We value your business. Our goal with each policy holder is to have the same experience as you! Insurance is our passion, not a job, therefore providing education is a necessity. We're grateful to have you and your family as a part of our Jennifer West State Farm family!"
Andrew Dean
June 18, 2024
5
out of
5
rating by Andrew Dean
"Jennifer and her staff are a very welcoming and professional group who have a great grasp on customer service. I fully understood from top to bottom what my insurance was and what to do in case of varying situations in the future. I highly recommend Jennifer as an insurance agent."
We responded:
"Thank you, Andrew for the review and for choosing us! We're glad you found our information helpful in understanding just how important insurance is. Welcome to the Jennifer West State Farm family!"
Bryant Lewis
May 18, 2024
5
out of
5
rating by Bryant Lewis
"Very friendly"
We responded:
"Thank you, Bryant! "
E Brennan
May 13, 2024
1
out of
5
rating by E Brennan
"Questionable business practices, unprofessional behavior, unpleasant human"
We responded:
"Hi, E Brennan. Our records do not indicate that our office has never spoken to you about your insurance. I highly encourage you to give me a call regarding this review to understand what events lead to these opinions. Thank you."
Jazmine Castillo
May 1, 2024
5
out of
5
rating by Jazmine Castillo
"I have always gone about insurance online and that’s actually how I came across Jennifer West State Farm, and boy am I glad I did! Rebecca (an amazing rep) took the time to explain to me the different types of insurance and the sort of coverage I may need and helped me fix some minor issues I had. Honestly I cannot be in better hands, 10/10 recommend!"
We responded:
"Thank you, Jazmine! Rebecca is an amazing team member and is passionate about your needs. It's important and review and understand your coverage BEFORE a claim is made. Welcome to our Jennifer West State Farm family!"
Kevin McHale
April 5, 2024
5
out of
5
rating by Kevin McHale
"Great service! Detailed, timely, and very professional."
We responded:
"Thank you, Kevin! Service, detail, and time is very important in the insurance world!"
Evan Kniolek
March 16, 2024
5
out of
5
rating by Evan Kniolek
"This amazing staff is ALWAYS willing to help you out with any of your insurance needs! They have helped me with my life insurance policy and I could not be happier!"
We responded:
"Thank you, Evan! I agree, our team is amazing! Congrats on the life insurance, it's a very important piece in ensuring your current and future income is protected! We're glad to have you are part of our Jennifer West West State Farm family!"
Rafael Garcia Garcia
March 10, 2024
5
out of
5
rating by Rafael Garcia Garcia
"Quisiera dejar constancia en este breve comentario de que Felix Grande fue una inmensa ayuda para mí. Le estoy muy agradecido por el tiempo, paciencia y excelente servicio que me ha dedicado. Si no fuera por él, no habría sabido tomar sabias decisiones. State Farm tiene mucha suerte de contar con él entre sus empleados. A todo el que necesite aprender sobre el funcionamiento de pólizas y seguros le recomiendo, sin ninguna duda, que acuda a Felix Grande. Quedará encantado. Gracias Félix."
We responded:
"Thank you, Rafael! We're glad to have earned your trust by explaining your insurance coverage and analyzing your unique needs. Insurance is not "one size fits all". Thank you for choosing to be a part of our Jennifer West State Farm family."
Sabino Cortes
March 7, 2024
5
out of
5
rating by Sabino Cortes
"Hable con Felix y me pudo ayudar buscar un mejor precio en mi carro. El me explico las coverturas y los beneficios. Estoy super feliz con mi experencia de la oficina."
We responded:
"We love hearing this, Sabino! Understanding your insurance and knowing what other benefits are available to you allow you to make a decision to best protect you. Thank you for being a part of our Jennifer West State Farm family!"
Juan Novelo
March 5, 2024
5
out of
5
rating by Juan Novelo
"Felix grande es muy amable y estoy super contento con su servicio"
We responded:
"Thank you, Juan! We are glad to have you with our office. Any company can write you an insurance policy, but we customer service and response is where the difference is made. Welcome to our Jennifer West State Farm family. "
PS C
February 26, 2024
5
out of
5
rating by PS C
"Great place. Very nice and professional staff"
We responded:
"We're glad you had a great experience with us, and we're happy to have you as part of our Jennifer West State Farm Family!"
Janise Scott
February 20, 2024
5
out of
5
rating by Janise Scott
"From the moment I spoke with the first representative Danielle to when finalizing all paperwork with Rebecca, the energy of the team at Jennifer West - State Farm has been so positive, helpful, and informative. It was such a great experience to feel so welcomed and I appreciated how thorough they were about my options for a policy that fits my needs. I would highly recommend any family or friend to switch over not to just save $$ but also to receive the same great experience I have as well."
We responded:
"Thank you, Janise! Our team is passionate about getting to know YOU so we can properly protect what you've worked so hard for. Recommending your friends and family to us is truly the greatest compliment we can receive! Welcome to our Jennifer West State Farm family; we're so happy to have you!"
Dlareg
February 19, 2024
5
out of
5
rating by Dlareg
"Excelente servicio en español, todo se te explica claro y te dan buenos precios 100% recomendado."
We responded:
"Gracia por las palabras. nosotros estamos orgullos en tomar el servicio de los clients muy importante. Benvenido al la familia de Jennifer West State Farm. "
OB Real Estate
December 19, 2023
1
out of
5
rating by OB Real Estate
"BE AWARE!!! DYSFUNCTIONAL OFFICE!! We discovered that half of our properties were not insured for 3 months due to cancellation!! Jennifer West, Rebecca and Danielle are very RUDE and unprofessional! They did not bother to notify us the highly sensitive and urgent matter. We were totally shocked by their negligence which put our assets at risk with ZERO communication from these clowns. As we asked how this happened??! since we were not informed of the multiple home insurance cancellations, not by phone, not by email or mail- their response was blatantly defensive, blaming us rudely for the multiple cancellations. KEEP YOUR PROPERTY AND STAY AWAY!"
We responded:
"We certainly understand how these situations can be upsetting. Our home office provides mailed notices of billing and cancellation notices. In addition, as a courtesy to our policy holders, we provide billing reminders to each policy holder via texts and calls to avoid as many cancellations as possible. Our office takes great pride in our policy holder communication, customer service, and professionalism."
Bethany A
December 14, 2023
5
out of
5
rating by Bethany A
"Such a friendly staff. I was 30 minutes early and I was still seen within 2 minutes of being there!!"
We responded:
"Thank you, Bethany. We aim to be as accommodating as possible. And being friendly, is just in our nature :) Welcome to the Jennifer West State Farm family!"
Jessica Stanislowski
December 14, 2023
5
out of
5
rating by Jessica Stanislowski
"If I could give more than 5 stars I would. Jennifer was the best insurer I’ve dealt with in my life. Made me feel super comfortable and was very knowledgeable. She made sure that I had the best policy that suited me. I’d recommend to anyone looking to switch or get a new policy!"
We responded:
"It was fun meeting with you and great to be able to help you understand your insurance coverage. We love what we do so making it a fun, stress-free experience is easy! Welcome to our Jennifer West State farm family!"
Nathaniel Williams
December 14, 2023
5
out of
5
rating by Nathaniel Williams
"Great experience and wonderful people"
We responded:
"Thank you, Nate! We enjoyed getting to know you and look forward to helping you with any future needs. Welcome to our Jennifer West State Farm family!"
Angela Park
December 6, 2023
5
out of
5
rating by Angela Park
"Rebecca was great. She went through each part of your policy and extended such a warm gesture. Communication is very good. State farm has made it easy to transfer my policy from state to state without any lapses. If you are looking for an insurance company that really wants to make sure you are getting the policy you want, instead of feeling like someone is pushing unnecessary products on you, I recommend this state farm. Note, that the google directions has you go further into the mall strip. Statefarm is right in front as you are turning into the 'strip mall'. FYI, door is locked because they sometimes have cats (super cute)."
We responded:
"Thank you, Angela! We appreciate your glowing review of our office. We strive to make understanding insurance easy and understandable. Thank you for also clarifying the directions! Also, Rebecca is amazing! Welcome to our Jennifer West State Farm family!"
Jeffrey Amigon
November 27, 2023
5
out of
5
rating by Jeffrey Amigon
"Great service & super helpful with any questions I had."
We responded:
"Hi, Jeffrey! Thank you for your review and business. We look forward to providing you with the same great service during your time with us. Welcome to the Jennifer West State Farm family!"
Christopher Clarke
September 19, 2023
5
out of
5
rating by Christopher Clarke
"This location is awesome ! The decor looks like a fancy livingroom. Very inviting. My agent Rebecca is awesome as well. Explained everything very simple and straight forward . Should have switched to State Farm years ago !!"
We responded:
"Thank you so much, Christopher! Our goal is to ensure you feel welcomed by both, our office atmosphere and our team. Rebecca provides insurance policy education to relatable situations for greater understanding. Thank you for becoming a part of our Jennifer West State Farm family.!"
Jamie Fleming
September 14, 2023
5
out of
5
rating by Jamie Fleming
"Danielle was knowledgeable, caring, and explained everything thoroughly. I never felt pressured to make a decision and she answered every question I had!"
We responded:
"Thank you, Jamie for joining our Jennifer West State Farm family! Danielle is perfect at making everyone feel comfortable while also providing the education needed to make a decision that is right for their individual needs. Thank you for choosing us!"
King Magnetic
July 25, 2023
5
out of
5
rating by King Magnetic
"Great service and affordable prices! Rebecca was GREAT!"
We responded:
"Thank you! I agree, Rebecca is great! We're happy to have you as part of our Jennifer West State Farm family!"